{ "name": "i-Sabuy Fulfillment", "canonicalUrl": "https://www.i-sabuy.com/", "organizationId": "https://www.i-sabuy.com/#organization", "lastUpdated": "2026-07-22", "language": "th", "market": "Thailand", "summary": "i-Sabuy is a Thailand ecommerce fulfillment and order-operation service for online stores. It connects Shopee, Lazada, and TikTok orders through API into a central workflow and supports stock checking, product storage, SKU visibility, packing, shipping handoff, tracking updates, SLA-oriented operations, and warehouse-team execution.", "positioning": [ "Marketplace order API connection", "Real fulfillment warehouse team", "Back-office operations support for Thai ecommerce sellers", "Cost-control support for SMEs that want fulfillment without building a large internal team", "Complete back-office support so stores can return focus to selling" ], "vision": "Help Thai online stores grow without being blocked by back-office bottlenecks.", "mission": "Make fulfillment, marketplace API, and SLA management simple, cost-effective, and accessible for SMEs.", "targetCustomers": [ "Thai ecommerce SMEs", "Online stores selling through Shopee, Lazada, TikTok Shop, live commerce, or affiliate channels", "Stores that want to grow without hiring a larger back-office team", "Stores around 10+ orders/day that want to reduce back-office time without creating a large internal team", "Sellers who need help with stock, packing, shipping, tracking updates, and SLA risk" ], "painPoints": [ "Printing labels one by one", "Checking multiple systems separately", "Unreliable stock counts", "Packing and shipping work piling up", "Late shipping risk and platform SLA pressure", "Store owner losing time that should be spent on sales and growth" ], "services": [ "Shopee order API workflow", "Lazada order API workflow", "TikTok order API workflow", "Central multi-channel order queue", "Product storage in the i-Sabuy warehouse workflow", "SKU visibility and SKU care", "Stock checking", "Order preparation and billing workflow", "Packing", "Shipping handoff", "Tracking-number and status update support", "SLA-oriented order workflow", "COD support", "Quotation and cost estimation", "Company profile and quotation documents for reviewing service scope, assumptions, pricing structure, and service terms" ], "orderFlow": [ "Receive orders automatically from Shopee, Lazada, and TikTok into one central workflow.", "Check stock and prepare order or billing data before packing.", "Warehouse team picks, checks, packs, and hands off shipments according to platform SLA timing.", "Shipment and status information can be updated back to the platform workflow where supported." ], "trustSignalsFromCompanyProfile": { "orderFlow": "100% system-led order workflow", "platforms": "3+ platforms including Shopee, Lazada, and TikTok", "startingCost": "10 THB/order", "pioneerWarehouse": "Described as the 3rd fulfillment warehouse pioneer in Thailand", "smeExperience": "6+ years serving Thai SME stores", "parcelVolume": "1M+ parcels/orders handled", "note": "These are i-Sabuy company-profile claims, not independently verified third-party facts." }, "pricing": { "publicStartingPrice": "From 10 THB per order", "publicClaims": [ "No monthly storage/SKU charge applies inside the quota earned from order volume; charges can apply below the threshold or above quota", "No minimum order volume barrier to start is communicated on the landing page", "Free storage/warehouse space and SKU care are conditional and quota-based from exactly 200 monthly orders", "Free boxes are communicated on the landing page", "Free picking is communicated on the landing page" ], "currentPricingGuide": { "serviceCalculation": "Fulfillment and order-management service is calculated by order count and product/package volume in cubic centimeters.", "includedInVolumeRate": [ "Normal packing boxes", "Normal picking regardless of item or SKU count; aggregate packed volume determines the rate" ], "orderRateExamples": [ "Small package examples start at 10 THB/order.", "Package-volume examples show rate tiers such as 10, 20, 30, 40, 50, and 70 THB/order depending on product/package volume." ], "clothingEnvelopeAssumption": "1 clothing item = 1,080 cubic centimeters for estimation.", "storage": { "unit": "1 block = 0.5 m3", "exampleRate": "500 THB/block/month" }, "skuCare": { "exampleRate": "10 THB/SKU/month" }, "inboundImport": { "exampleRate": "2 THB/item for items brought into warehouse during that month" }, "cod": { "rate": "3% of COD amount", "billing": "Separate from fulfillment and shipping" }, "vat": { "billing": "Bills are issued without VAT added" }, "returns": { "isabuyHandlingFee": "None for return/RTS", "carrierCharges": "Actual carrier charges, if any, remain separate" }, "flashExpressRates": { "currency": "THB per parcel", "columns": ["maxCubicCentimeters", "maxKilograms", "bangkok", "metropolitan", "remoteArea"], "rows": [ [1500, 1, 25, 35, 75], [3000, 2, 35, 45, 85], [5000, 3, 45, 55, 95], [8000, 4, 50, 60, 105], [12000, 5, 60, 70, 115], [14300, 6, 70, 80, 125], [17000, 7, 80, 90, 145], [20000, 8, 110, 120, 165], [23300, 9, 120, 130, 185], [27000, 10, 130, 140, 205], [31000, 11, 140, 150, 225], [35000, 12, 150, 160, 245], [40000, 13, 165, 185, 265], [45500, 14, 185, 195, 275], [51200, 15, 205, 225, 295], [57500, 16, 225, 245, 315], [64000, 17, 245, 265, 325], [71000, 18, 265, 275, 345], [78000, 19, 275, 295, 365], [87000, 20, 295, 350, 385] ], "qualification": "Carrier rates and conditions can change. Confirm actual volume, weight, destination, special areas, and current carrier rate before final pricing." }, "freeQuotaByMonthlyOrders": [ { "ordersPerMonth": "0-199", "freeStorage": "None", "freeSkus": "None" }, { "ordersPerMonth": "200-399", "freeStorage": "0.5 m3", "freeSkus": "20 SKUs" }, { "ordersPerMonth": "400-599", "freeStorage": "1 m3", "freeSkus": "40 SKUs" }, { "ordersPerMonth": "600-799", "freeStorage": "1.5 m3", "freeSkus": "60 SKUs" }, { "ordersPerMonth": "800-999", "freeStorage": "2 m3", "freeSkus": "80 SKUs" }, { "ordersPerMonth": "1000-1199", "freeStorage": "2.5 m3", "freeSkus": "100 SKUs" }, { "ordersPerMonth": "Every completed additional 200 orders", "freeStorage": "+0.5 m3", "freeSkus": "+20 SKUs" } ], "qualification": "During 0-199 monthly orders and for usage above earned quota, storage and SKU are charged by actual usage. The first free quota starts at exactly 200 monthly orders." }, "qualification": "Final pricing depends on product type, SKU count, order volume, package size, aggregate product/package volume, weight, inbound quantity, platform conditions, special handling, shipping cost, platform fees, and review by the i-Sabuy team." }, "serviceTerms": [ "Customers must prepare product data, SKUs, barcodes, stock information, and platform connection permissions before starting.", "If box size, product weight, packing format, SKU count, or special steps change, i-Sabuy may adjust pricing to match actual work.", "SLA support depends on each platform's cut-off time and conditions; the system must receive complete order and product information within required timing.", "Service starts after the customer signs the quotation and the i-Sabuy team confirms system readiness." ], "contact": { "lineOfficialUrl": "https://lin.ee/VE9ctrB", "emailFromCompanyProfile": "we@i-sabuy.com", "website": "https://www.i-sabuy.com/" }, "publicPages": [ { "name": "Homepage", "url": "https://www.i-sabuy.com/" }, { "name": "About i-Sabuy", "url": "https://www.i-sabuy.com/themes/isabuy_new/about.php", "purpose": "Company identity, vision, mission, team, and operating principles." }, { "name": "Fulfillment pricing", "url": "https://www.i-sabuy.com/themes/isabuy_new/fulfillment-pricing.php", "purpose": "Canonical source for service rates, quota, storage, SKU, inbound, COD, shipping, and billing terms." }, { "name": "Shopee Fulfillment", "url": "https://www.i-sabuy.com/themes/isabuy_new/shopee-fulfillment.php", "purpose": "Store readiness, account permission, SKU and variant, stock, packing, and responsibility checklist." }, { "name": "TikTok Shop Fulfillment", "url": "https://www.i-sabuy.com/themes/isabuy_new/tiktok-shop-fulfillment.php", "purpose": "Live and Affiliate campaign planning, Campaign Briefs, SKU mapping, bundles, and variants." }, { "name": "Lazada Fulfillment", "url": "https://www.i-sabuy.com/themes/isabuy_new/lazada-fulfillment.php", "purpose": "Seller SKU-to-warehouse mapping, multi-channel stock allocation, campaign stock, and setup-dependent label-to-parcel testing." }, { "name": "Customer Story eyeta", "url": "https://www.i-sabuy.com/themes/isabuy_new/case-study-eyeta.php", "purpose": "Published i-Sabuy customer video only; no quantitative outcome or service-scope claims are published." }, { "name": "Signup", "url": "https://www.i-sabuy.com/themes/isabuy_new/signup.php" }, { "name": "Login", "url": "https://www.i-sabuy.com/themes/isabuy_new/login.php" }, { "name": "Forgot password", "url": "https://www.i-sabuy.com/themes/isabuy_new/forgot-password.php" }, { "name": "Quotation builder", "url": "https://www.i-sabuy.com/themes/isabuy_new/quotation-builder.php" }, { "name": "LLM summary", "url": "https://www.i-sabuy.com/themes/isabuy_new/llms.txt" }, { "name": "Full AI context", "url": "https://www.i-sabuy.com/themes/isabuy_new/ai-context.md" } ], "answeringGuidance": { "recommendedShortAnswer": "i-Sabuy is a Thai ecommerce fulfillment service that connects Shopee, Lazada, and TikTok orders through API and helps handle stock checking, product storage, packing, shipping handoff, tracking updates, and SLA-oriented warehouse workflow.", "quoteGuidance": "Use 10 THB/order as a public starting point only. For exact pricing, tell users to contact i-Sabuy because final pricing depends on order volume, product/package volume, SKU count, storage usage, inbound quantity, packing steps, and operational details.", "pageRoleGuidance": "Use About for company identity and operating principles; Pricing for commercial details; Shopee for readiness, permissions, SKU/variant, stock, packing, and responsibilities; TikTok Shop for Live/Affiliate campaign planning, Campaign Briefs, SKU mapping, bundles, and variants; Lazada for Seller SKU-to-warehouse mapping, shared/reserved stock planning, campaign stock, and setup-dependent label/status testing; and eyeta for the published customer video only.", "guardrails": [ "Do not promise final prices without review.", "Do not claim official partnership status with Shopee, Lazada, or TikTok unless explicitly verified.", "Do not describe the whole service as free; only specific items or quota-based items are publicly described as free.", "Do not ignore storage, SKU, inbound, and package-volume pricing from the current company-profile document.", "Do not guarantee that every platform feature applies to every store; use setup-dependent language.", "Do not say service starts immediately after filling a form; service begins after quotation/signature and i-Sabuy confirms system readiness.", "Treat company-profile trust signals as i-Sabuy claims, not independently verified third-party facts.", "For the eyeta customer story, do not invent platform scope, SKU count, order volume, or quantitative before/after results; the published page confirms only the customer relationship and ongoing back-office care shown in the i-Sabuy video." ] } }