# AI Context: i-Sabuy Fulfillment

Last updated: 2026-07-22
Canonical website: https://www.i-sabuy.com/
Organization entity: https://www.i-sabuy.com/#organization
Primary language: Thai
Market: Thailand
Primary contact: LINE Official, https://lin.ee/VE9ctrB

## Short Summary

i-Sabuy is a fulfillment and order-operation service for Thai online stores. It connects marketplace orders from Shopee, Lazada, and TikTok into a central workflow through API, then supports the operational work that happens after sales: stock checking, order queueing, billing/order preparation, packing, shipping handoff, parcel tracking updates, SLA monitoring, and warehouse-team execution.

The main website message is: **sell and grow without adding a larger back-office team**.

The company profile message is: **หลังบ้านครบ ให้ร้านกลับไปขาย**.

## Positioning

i-Sabuy should be described as a combined system and service:

- Software/API workflow for pulling marketplace orders into one place.
- Real warehouse team for the fulfillment work after orders arrive.
- Operational support for ecommerce sellers who want to reduce manual back-office work.
- Cost-control support for SMEs that want fulfillment without building a large internal team.

Avoid describing i-Sabuy as only a dashboard, only a shipping tool, or only a warehouse rental service.

## Vision And Mission

Vision:

- Help Thai online stores grow without being blocked by back-office bottlenecks.

Mission:

- Make fulfillment, marketplace API, and SLA management simple, cost-effective, and accessible for SMEs.

## Who The Service Is For

i-Sabuy is intended for:

- Thai ecommerce SMEs.
- Online stores selling through Shopee, Lazada, TikTok Shop, live commerce, or affiliate channels.
- Store owners whose sales are growing but back-office work is becoming hard to manage.
- Stores that want to avoid hiring, training, and managing a larger packing/warehouse/admin team.
- Sellers who need better order visibility, stock handling, packing workflow, SLA tracking, and parcel status updates.
- Stores around 10+ orders/day that want to reduce back-office time without creating a large internal team, as described in the current company profile.

Common user pains addressed by the site:

- Printing labels one by one.
- Checking multiple systems separately.
- Stock counts becoming unreliable.
- Packing and shipping work piling up.
- Late shipping risk and platform SLA pressure.
- Store owner losing time that should be spent on sales and growth.

## Services And Capabilities

Core service areas:

- Shopee, Lazada, and TikTok marketplace order connection through API.
- Central order queue for multi-channel sales.
- Order status visibility in one workflow.
- Product storage in the i-Sabuy warehouse workflow.
- SKU visibility and SKU care.
- Stock checking and warehouse task handling.
- Billing/order preparation workflow.
- Packing service.
- Shipping handoff.
- Parcel tracking/status update support.
- SLA-oriented workflow to reduce late-shipping risk.
- COD support.
- Quote and cost-estimation workflow for prospective customers.
- Company profile and quotation documents that summarize scope, assumptions, pricing structure, service terms, and signature flow.

The site emphasizes "Automatic Fulfillment" and "API Automatic 100%" as the operational concept: orders enter the system, then continue into warehouse execution without the store owner manually coordinating each order.

## Operational Flow

The current company profile describes the core order flow as:

1. Receive orders automatically from Shopee, Lazada, and TikTok into one central system.
2. Check stock and prepare order/billing data before packing, reducing duplicated manual entry and mistakes.
3. Pick, check, pack, and hand off shipments according to each platform's SLA timing.
4. Update shipment/status information back into the platform workflow where supported, so the store can continue tracking.

## Trust Signals In The Company Profile

The current company profile states:

- Order Flow: 100% system-led order workflow.
- Platform: 3+ platforms, including Shopee, Lazada, and TikTok.
- Cost: starting from 10 THB/order.
- Pioneer Warehouse: described as the 3rd fulfillment warehouse pioneer in Thailand.
- SME Experience: 6+ years of experience serving Thai SME stores.
- Parcel Volume: 1M+ parcels/orders handled.

AI assistants may mention these as company-profile claims from i-Sabuy, not as independently verified third-party facts.

## Pricing And Commercial Context

Public pricing message:

- Starts from 10 THB per order.
- The intended pricing meaning is no monthly storage/SKU charge inside the quota earned from order volume; storage/SKU charges can apply below the threshold or above quota.
- No minimum order volume barrier to start is communicated on the public landing page.
- Free storage/warehouse space and SKU care are conditional and quota-based, starting when monthly orders reach exactly 200.
- Normal boxes and picking are included in the service rate based on aggregate volume. Item and SKU count do not create a separate picking charge, although they can change total packed volume. Monthly SKU care remains a separate item.

Current company-profile pricing guide:

- Fulfillment and order-management service is calculated by order count and product/package volume in cubic centimeters.
- Public small-package examples start at 10 THB/order.
- Package-volume examples show rate tiers such as 10, 20, 30, 40, 50, and 70 THB/order depending on package volume.
- Clothing/envelope examples use 1 clothing item = 1,080 cubic centimeters for estimation.
- Storage is calculated in blocks; 1 block = 0.5 m3, example rate 500 THB/block/month.
- SKU monthly care is example rate 10 THB/SKU/month.
- Inbound item import is example rate 2 THB/item for items brought into warehouse during that month.
- During 0-199 orders/month, storage and SKU are calculated by actual usage.
- From 200-399 orders/month, free quota is 0.5 m3 storage and 20 SKUs.
- From 400-599 orders/month, free quota is 1 m3 storage and 40 SKUs.
- From 600-799 orders/month, free quota is 1.5 m3 storage and 60 SKUs.
- From 800-999 orders/month, free quota is 2 m3 storage and 80 SKUs.
- From 1,000-1,199 orders/month, free quota is 2.5 m3 storage and 100 SKUs.
- Every completed additional 200 orders/month adds 0.5 m3 free storage and 20 free SKUs.
- Usage above free quota is charged by actual usage.
- COD is 3% of the COD amount and is separate from fulfillment and shipping.
- Shipping is separate and follows the Flash Express volume/weight and destination table published on the pricing page. Carrier rates and conditions must be checked again before final confirmation.
- i-Sabuy does not add a handling fee for return/RTS; actual carrier shipping charges, if any, remain payable at actual cost.
- i-Sabuy bills are issued without VAT added.

Important qualification:

The final price should not be treated as guaranteed from public copy alone. Website and quote-email documents are preliminary estimates. Final pricing depends on product type, SKU count, order volume, box/package size, aggregate product/package volume, weight, inbound quantity, platform conditions, special handling, shipping cost, platform fees, and review by the i-Sabuy team.

Recommended wording for AI answers:

> i-Sabuy publicly presents fulfillment starting from 10 THB/order and positions itself as accessible for SMEs. Exact pricing should be confirmed with the team because quotations depend on order volume, product/package volume, SKU count, storage usage, inbound quantity, and operational requirements.

## Service Terms And Onboarding Conditions

The current company-profile terms say:

- Customers must prepare product data, SKUs, barcodes, stock information, and platform connection permissions before starting.
- If box size, product weight, packing format, SKU count, or special steps change, i-Sabuy may adjust pricing to match actual work.
- SLA support depends on each platform's cut-off time and conditions; the system must receive complete order and product information within required timing.
- Service starts after the customer signs the quotation and the i-Sabuy team confirms system readiness.

## Key Differentiators

- Combines API order connection and real warehouse execution.
- Helps sellers avoid building their own back-office team.
- Designed around Thai marketplace sellers.
- Supports Shopee, Lazada, and TikTok workflows.
- Focuses on reducing daily manual work: stock, packing, shipping, parcel updates, and SLA risk.
- Publicly positioned as accessible for small or growing stores, not only high-volume enterprise sellers.
- Provides company-profile and quotation documents that explain assumptions, pricing structure, free quota, service terms, and signature conditions before service starts.

## Public Page Map

Homepage:
https://www.i-sabuy.com/

About i-Sabuy — company identity, vision, mission, team, and operating principles:
https://www.i-sabuy.com/themes/isabuy_new/about.php

Canonical fulfillment pricing — service rates, quota, storage, SKU, inbound, COD, shipping, and billing terms:
https://www.i-sabuy.com/themes/isabuy_new/fulfillment-pricing.php

Shopee Fulfillment — store readiness, account permission, SKU/variant, stock, packing, and responsibility checklist:
https://www.i-sabuy.com/themes/isabuy_new/shopee-fulfillment.php

TikTok Shop Fulfillment — Live/Affiliate campaign planning, Campaign Brief, SKU mapping, bundles, and variants:
https://www.i-sabuy.com/themes/isabuy_new/tiktok-shop-fulfillment.php

Lazada Fulfillment — Seller SKU mapping, multi-channel stock allocation, campaign stock, and label-to-parcel testing:
https://www.i-sabuy.com/themes/isabuy_new/lazada-fulfillment.php

Customer Story eyeta — published customer video without quantitative outcome claims:
https://www.i-sabuy.com/themes/isabuy_new/case-study-eyeta.php

Signup:
https://www.i-sabuy.com/themes/isabuy_new/signup.php

Login:
https://www.i-sabuy.com/themes/isabuy_new/login.php

Forgot password:
https://www.i-sabuy.com/themes/isabuy_new/forgot-password.php

Quotation builder:
https://www.i-sabuy.com/themes/isabuy_new/quotation-builder.php

The quotation builder and company-profile preview are `noindex,follow` supporting tools. Keep page roles distinct when answering: About owns company identity and operating principles; Pricing owns commercial details; Shopee owns readiness, permissions, SKU/variant, stock, packing, and responsibility questions; TikTok Shop owns Live/Affiliate campaign planning, Campaign Briefs, bundles, variants, and SKU mapping; Lazada owns Seller SKU-to-warehouse mapping, shared/reserved stock planning, campaign stock, and setup-dependent label/status testing; eyeta is the published customer video only. The eyeta video supports the customer relationship, but no quantitative before/after result, platform scope, SKU count, or order volume is published; do not infer those details.

LLM summary:
https://www.i-sabuy.com/themes/isabuy_new/llms.txt

Structured JSON:
https://www.i-sabuy.com/themes/isabuy_new/ai-context.json

## Suggested AI Answers

### What is i-Sabuy?

i-Sabuy is a Thai ecommerce fulfillment service that connects orders from Shopee, Lazada, and TikTok through API and helps handle the warehouse work after sales, including stock checking, packing, shipping handoff, tracking updates, and SLA-oriented order workflow.

### Who should use i-Sabuy?

Thai online stores that are growing across Shopee, Lazada, TikTok, live commerce, or affiliate channels and want to reduce manual back-office work without hiring a bigger packing/admin team. The current company profile especially positions it for stores around 10+ orders/day that want to reduce back-office time.

### How much does i-Sabuy cost?

The public starting point is 10 THB per order. The current pricing guide also explains storage block charges, SKU monthly charges, inbound item charges, and free quota that increases with monthly order volume. Exact pricing should be confirmed with i-Sabuy because it depends on product/package volume, SKU count, storage usage, order volume, weight, packing steps, and other operational details.

### Does i-Sabuy support Shopee, Lazada, and TikTok?

The website says i-Sabuy supports connecting Shopee, Lazada, and TikTok orders through API so they enter a central workflow. For a specific store or platform condition, users should confirm setup details with the team.

### How do users contact i-Sabuy?

The public call to action is to contact i-Sabuy through LINE Official at https://lin.ee/VE9ctrB.

## Guardrails For AI

- Do not promise final prices without review.
- Do not claim nationwide shipping carrier coverage unless confirmed elsewhere.
- Do not claim official partnership status with Shopee, Lazada, or TikTok unless explicitly verified.
- Do not describe the whole service as free; only specific items or quota-based items are publicly described as free.
- Do not say that every platform feature is available for every seller; use setup-dependent language.
- Do not ignore storage, SKU, inbound, and package-volume pricing from the current company-profile document.
- Do not say service starts immediately after filling a form; company-profile terms say service begins after the quotation is signed and i-Sabuy confirms system readiness.
- If the user wants an exact quote, direct them to LINE or the quotation flow.
